Terms and Conditions
Welcome to Ashuli. These Terms and Conditions (“Terms”) govern your use of our services and websites, including ashuli.com and ashuli.co.uk. By accessing or using our services, you agree to be legally bound by these Terms.
1. Definitions
“Company” refers to Ashuli LTD, a company registered in England and Wales, United Kingdom.
“Websites” refer to ashuli.com and ashuli.co.uk.
“Client”, “You”, or “User” means any person or entity using our services.
“Services” include:
Managed Shared Hosting
Domain Name Reselling
Managed and Unmanaged Cloud VPS
Business Email Solutions (Google Workspace, Microsoft 365, OX Business Email)
SiteLock Security Services
2. Eligibility
You must be at least 18 years old or legally capable of entering into a binding agreement to use our services.
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with applicable laws. You are responsible for all activity under your account and must not engage in:
Spamming, phishing, or malicious use
Hosting or distributing illegal or infringing content
Interfering with network integrity or performance
4. Account Obligations
Provide accurate, complete, and current information.
Keep login credentials confidential and secure.
Notify us immediately of any unauthorized use of your account.
5. Service Terms
5.1 Hosting Services
Hosting resources are provisioned based on fair use and subject to service limits and abuse policies.
5.2 Domain Services
Domain services are subject to availability and third-party registry rules. Ashuli acts as a reseller and does not guarantee continued availability.
5.3 Email Solutions
Ashuli resells business email services from Google, Microsoft, and OX. These are governed by the third-party provider’s terms and privacy policies.
5.4 SiteLock Services
SiteLock products are provided under SiteLock’s own terms. Ashuli is a reseller and not liable for SiteLock’s service performance or actions.
6. Billing and Payments
All charges are stated in GBP (£) unless otherwise specified.
Payment is required in advance.
Failure to pay may result in suspension or termination of services.
Services auto-renew unless canceled before the renewal date.
7. Refund Policy
Refunds are governed by our Refund Policy, available on a separate page. Please review the terms before purchasing.
8. Service Suspension and Termination
Ashuli may suspend or terminate your services immediately if:
You breach these Terms,
Payment is overdue,
You misuse or abuse the services,
Or if required by law or regulatory authority.
9. Limitation of Liability
To the maximum extent permitted by law, Ashuli LTD will not be liable for:
Indirect, incidental, or consequential damages
Loss of profits or data
Downtime or third-party service failures
10. Indemnification
You agree to indemnify and hold Ashuli LTD, its officers, employees, and partners harmless from any claims, damages, or expenses resulting from your use of our services or your violation of these Terms.
11. Third-Party Services
Use of third-party services (Google Workspace, Microsoft 365, SiteLock) is subject to their terms and privacy policies. Ashuli LTD is not responsible for their actions, reliability, or data handling practices.
12. Modifications to Terms
Ashuli LTD may update these Terms at any time. Changes will be posted on our website. Continued use of the services after changes are posted constitutes your acceptance.
13. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree to its terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the courts located in London, United Kingdom.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Ashuli LTD
Registered in England and Wales
Email: support@ashuli.co.uk
Web: https://ashuli.com | https://ashuli.co.uk